What payment options are available to list my property on homesales.com.au?
You can either pay by Visa, Mastercard, American Express, Diners, BPAY, money order or by cheque*.
Cheques and money orders are to be sent to Carsales.com Limited, Locked Bag 3333, Hawthorn, Victoria, 3122.
Please ensure that you enclose your name, phone number, address and property ID with the cheque payment.
Note: your advertisement will not be published on homesales.com.au until full payment has been received.
(*please note that a $5 processing fee will incur for cheque and money order payments)
What do I do if I have forgotten my password?
If you can’t remember your password, simply click on the following link http://www.homesales.com.au/accounts/login.aspx
Enter your email address in the field provided and a new password will be emailed to you.
Does homesales.com.au assist in the sale of my property?
homesales.com.au does NOT assist in the property sale transaction. We provide the necessary tools to connect buyers and sellers however do NOT offer advice or become involved in the private sale transaction. Visit our ‘Learn’ centre for handy resources that can assist with this process.
I have edited my listing but the changes haven’t appeared?
There could be a number of reasons that your changes have not appeared on your listing.
Either you did not click the ‘Save’ icon before exiting your dashboard area, you have not entered appropriate content, or you are in breach of the homesales.com.au Terms and Conditions.
All property listings, edits, photos and enquiries go through an approval process which means that your changes will not appear instantly.
If you are unsure as to why these changes have not been made please contact a friendly homesales.com.au customer service representative at support@homesales.com.au or on 1300 291 914
How do I know I’m legally covered?
Selling and buying property without the assistance of a real estate agent is legal. You will need to engage the professional services of a Solicitor or Conveyancer to handle all of your legal documentation, deposits and the settlement of your property.
How do I contact homesales.com.au?
You can contact a homesales.com.au friendly Customer Service Representative by phone or email.
Email: support@homesales.com.au
Phone: 1300 291 914
I’ve had my property listing on homesales.com.au for one month and have had no enquiries. Have I done something wrong?
Don’t stress! Sometimes it takes a certain buyer looking for your type of property. To ensure you are attracting the right buyers for your property:
Ensure you have priced your property appropriately within the current market. Your detailed Property Report will assist you with this.
Ensure your property is showcased to its maximum potential by describing your property in detail and adding photos.
Respond to any buyer enquiries promptly within 48 hours to show buyers you are legitimate.
Check your email address is accurate in your dashboard.
How is homesales.com.au involved with carsales.com.au?
homesales.com.au is proudly part of the Carsales.com Limited network of sites.
Carsales.com Limited is an Australian owned and trusted brand.
Carsales.com Limited comprises the No.1 consumer websites in automotive classifieds, marine classifieds and industry machinery and equipment classifieds.
Carsales.com Limited is a results driven network priding ourselves on getting positive results for both buyers and sellers of privately owned items.
We are now extending this success into the property market to benefit you, the buyers and sellers of property.
